Co-author of the highly successful book The Experience Economy, Jim Gilmore will introduce skill-building material from his most recent book, LOOK: A Practical Guide for Improving Your Observational Skills. Participants will gain a solid understanding of the “Six Looking Glasses” tool, through a combination of explanation, illustration, and hands-on exercises. This workshop is designed to improve one’s observation skills and to supercharge the “visual intelligence” brought to any ideation or implementation endeavor. Attendees will walk away with the LOOK book as a means to continue their growth and skills development.

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