Five Questions about CRM Software with JumpStart’s Resident Guru Ben Keller

Customer relationship management (CRM) software is often thought of as a tool for salespeople; but a well-customized CRM system is also critical to the success of most modern nonprofits. While these organizations may not have “customers” in the traditional for-profit sense, they do have plenty of “clients” or “constituents” whose interactions they need to manage.

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What Inspired You to Become an Entrepreneur?

For me it was 100 pounds of popcorn. Not actual popcorn, mind you, but a book I read in the second grade called “100 Pounds of Popcorn,” written by Hazel Krantz. Reading it again now, it’s a pretty standard Beverly Cleary style children’s story featuring a whole host of wholesome 50’s characters (think “Leave it

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Youngstown Business Incubator Ranked Best In Class Globally

The Youngstown Business Incubator (YBI) has been named the number one University-linked incubator in the world by the University Business Incubator Index (UBI). This ranking represents a big win for our state in a competitive category populated by incubators from Stanford, Cornell and UC Berkeley, to name a few.     YBI is affiliated with

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